The combined portfolio of BT Basilica and BT Lynx enables clients to achieve business value and operational efficiencies from the effective alignment of business and IT strategy.

Our consultative approach ensures the wider needs of our clients' businesses are considered and that every project delivers clear ROI and value against objectives.

We work closely with clients to understand their business objectives and current IT services capabilities, before recommending proposals for services and solutions to deliver against these objectives.

Business benefits

• Promote and maintain the alignment of IT with business objectives
  
• Deliver a robust, repeatable, efficient IT service to external and
  internal customers
• Provide objective challenges to established thinking
  
• Deliver value and improve control over the delivery of information systems
  and services
• Provide a method for measuring and managing performance against goals
  
• Comply with external legislation and regulations
  
• Facilitate effective communication between IT and the business
  
• Increase internal and external customer satisfaction with the IT function
  
• Establish robust ROI and TCO metrics
  

BT Basilica and BT Lynx portfolio:

• Business case definition
  
• Design & planning workshops
  
• Business & technology alignment
  
• Technology road-mapping
  
• Service management framework design
• Performance and resilience review