Value Consulting

The focus of the BT Lynx Value Consulting practice is primarily technology and what opportunities technology offers to add the greatest value to your organisation. Our objective is to work alongside you at a business and technical level to increase value and reduce the risks involved in your decision-making process.

It is our aim to ensure that your current and future investments in IT are positioned to reduce TCO and improve Return on Investment (ROI) and are aligned as a supporting and enabling function to the business strategy. The outcome is a business case that may include ROI metrics, together with a practical ‘roadmap’ for how the organisation can move forward with confidence.

Our core consulting principles are:

High Value - Derived from the appropriate business focused use of technology and services

Low Risk - Based on working with BT Lynx as your partner; in the technology selected; and how the project is implemented

Our Value Consulting approach offers a total lifecycle approach to creating, delivering and managing the right solutions for your business. We work alongside you to Evaluate, Plan, Build, Deploy and Operate solutions, using a proven framework that delivers value at every stage – and taking in the acquisition and integration of multiple hardware and services from different suppliers. Specific activities include technology and user workshops, procurement, design and planning, project management, development, proof of concept, implementation and rollout, and ongoing support.

A critical element in this mix, our Customer Innovation Centre (CIC) represents the next phase of our evolution, combining a structured approach with focused solutions delivery. The CIC Programme enables project definition in line with specific needs, while the CIC facility means we can demonstrate solutions in action. Offered across the entire breadth of BT Lynx solutions, both standalone and fully integrated, we want to ensure your IT investments have true value and will deliver measurable benefits.

www.customerinnovationcentre.com

The BT Lynx approach combines collaborative industry standards with specific guidelines for using recommended products and technologies. Our strategic approach also extends the ITIL code of practice to support distributed IT environments and industry trends such as application hosting and web-based transactional and e-commerce systems.