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Solutions checklist

Monitoring
BT Lynx delivers automated and proactive system, application availability and performance monitoring services, enabling you to outsource key monitoring activities that are often time consuming and inefficient for in-house staff to manage.

24/7 coverage ensures availability and performance of critical systems while application processes are maintained in an optimum manner; with fault detection, performance bottlenecks, software updates and application process failures are detected at the earliest opportunity.

Consequently, you can improve the efficiency and reliability of your IT infrastructure and services while reducing the costs of existing operations.

Fault Monitoring Automated detection of system failure events ensuring system uptime is optimised.
Operation Monitoring Proactive monitoring of key system resources either on a continuous or investigation basis, identifying performance bottlenecks when key resource thresholds are exceeded, such as CPU, hard disk or memory.
Application Availability Access, content or process based monitoring of key business applications, ensuring any disruption of service is detected, and where possible automatically corrected at the application layer.
Anti-Virus Management Provides regular monitoring of critical systems to confirm virus pattern updates are correctly downloaded; ensuring any update failure is detected.
Data Backup Monitoring BT Lynx analyses backup confirmation routines and alert procedures investigating any events where a successful backup is not confirmed, minimising the risk of losing essential system data.
Network Monitoring Continuous monitoring of your network communications infrastructure, automatically detecting network device or link failures, ensuring the best possible response to network failure events, whilst measuring overall network utilisation to collate usage trends.

- Click here to see our Managed Services case studies

 

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