Implementation Services

Expert implementation, underpinned by proven Project & Transition Management skills, is critical to success in solutions delivery; BT Lynx has a proven track record in deploying solutions and IT services of any size or scope, for organisations large and small.

Successful deployment requires meticulous planning and management, with the time scales for installation and all activities involved clearly identified. Our commitment is to deliver both the experience and resource to achieve implementation goals and deadlines, whatever they may be.

The first stages can include a pre-implementation workshop that, depending on the solution or service involved, defines and documents critical areas such as: goals and objectives; project scope; deliverables; constraints; milestones; quality; change control; risks; and sign-off/closure.

Methodology

A Project Support Office (PSO) or similar is created at BT Lynx to ensure work proceeds within the agreed scope and deployment schedule; this team acts as a focal point for two-way communications between BT Lynx and the customer, and is responsible for driving delivery.

All equipment required is delivered to our PDI centre and then shipped to site, prior to installation. Installation takes place over an agreed time scale and in a manner defined by the customer and BT Lynx - the primary goal being fast and efficient implementation that minimises any disruption to the customer organisation and ensures solution delivery as planned.

BT Lynx installation engineers usually remain onsite until acceptance testing is signed off.