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Local government
Working in partnership with local authorities, BT Lynx
delivers best practice in local government IT, helping organisations deliver
strategic change projects and enabling customer-focused IT and communications
to become an integral part of service delivery.
Local government continues to experience unprecedented change. What is
unusual about this situation is the scale of the challenge, the consistency
being applied to the change agenda, and the deadlines at which change
must be achieved. In this environment we treat IT as one of the key enablers
of organisational change.
Our approach is founded on: proven expertise in delivering agile 480infrastructures
for local government; breadth of capabilities including the ability to
provide high value/low risk solutions such as customer contact and call
handling, collaboration, and Electronic Document and Records Management
(EDRM); and integrated solutions delivery founded on the highest levels
of accreditation from partners including Microsoft, Cisco, HP and BT.
BT Lynx solutions and services help local government to improve accessibility
and ensure a more customer-focused culture and service-based IT strategy.
This enables you to:
- Achieve e-Government targets
- Gain the optimal balance between
excellence in front-office provision and back-office capabilities
- Speed up the Modernising Government
agenda and progress towards requirements for joined-up government
- Improve targeting and better manage
resources across all local authority services
- Deliver sustainable operating efficiencies
- Control risk and ensure compliance
(e.g. Freedom of Information)
- Address local initiatives and targets
(e.g. regeneration plans, housing, social inclusion)
- Read
our customer success stories here
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