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  Hosting the Way Forward for Facilitas

Facilitas Group Ltd, one of the UK's leading property services organisations, has chosen BT Lynx to provide an outsourced IT service which is to include a Service Desk, hosting of applications and on site support. BT Lynx fought off tough competition to win a 3 year contract worth £228,000.

Facilitas Group Ltd is a modern dynamic business who specialise in property services and maintenance. Facilitas Group Ltd was started in 2006 and through a rapid expansion plan currently is on target to turn over in excess of £30m in 2007.

Martin Carpenter, IT Manager at Facilitas, "Our business has ambitious growth plans, which our internal IT department could not match the demands of. We made a decision to outsource and started looking for a service provider who could offer the level of expertise, response and flexibility we required."

The project will be split into a number of phases starting with the outsourced hosting of Active Directory and Exchange. Future phases to follow shortly afterwards will be the hosting of a new Accounting application, MOSS to deliver collaborative working, a CRM application and potentially Project Server.

Carpenter continues, "We chose BT Lynx to deliver the solution because we felt they best matched our requirements. We wanted a proven service provider with the appropriate skills levels. BT Lynx were able to prove their expertise through both their vendor accreditations and a number of customer references that were taken up. We were also impressed with the speed with which Lynx reacted to our initial enquiry. Within a week of making that enquiry BT Lynx had proposed a solution that, with just a few adjustments, met our needs perfectly."

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